We’re listening
Contact Us
Have a download question, a suggestion, or a concern? Send us an email with the details so we can understand it.
Let’s get in touch
The email button opens your email app. You can also copy the address into your preferred email service. Our website does not collect messages through a contact form.
Need help downloading a video?
Start with the Vibes download guide and our frequently asked questions. If your link still does not work, email us with:
- The public video link you tried, if you are comfortable sharing it.
- The exact error message and what happened when you clicked Find Video or Download MP4.
- Your device and browser, plus a screenshot if it helps explain the issue.
Never send your Meta password, login codes, account cookies, or private credentials. We cannot unlock private posts or restore a video removed by its publisher.
Privacy questions and requests
For questions about information handling or correspondence you have sent us, use support@freeaivideodownload.com with the subject “Privacy request.” Describe the request and provide enough context to identify the relevant correspondence. Read our Privacy Policy for more details.
Copyright and content concerns
Email support@freeaivideodownload.com with the subject “Copyright concern.” Include the public post URL, the work involved, your relationship to the rights holder, the concern you want us to review, and your contact details.
We do not maintain an archive of downloaded videos. To remove an original Meta post, contact Meta or the publisher as well. Downloading content through this tool does not transfer ownership or reuse rights; see our Terms & Conditions.